The Scan-Trans Way: Always Aiming for Perfection
Over the past three decades, Scan-Trans has earned a reputation for providing first-class service, emphasizing the safety, reliability, and profitability of our principals.
We are distinguished not only by what we do, but how we do it.
Here are just a few examples of the Scan-Trans Way:
State of-the-Art Technology = Real-Time Information
Whether you are a Scan-Trans customer or simply looking for the most up-to-date information on rates, ships' positions, or global distribution, our resources are available to you. Our state-of-the-art information technology enables us to provide you with information that is as accurate as the sources.
In today's competitive world, Charterers and Forwarders often need just a freight idea/indication for a specific project, but it can be tough to get quotes from Owners and Operators.
Not with Scan-Trans.
We are ready to provide this to you, even if only 1 of 10 indications might lead to business.
If you feel we're not getting back to you quickly enough, grab the phone. We should be able to give you a rough indication on the line.
Clients having cargo onboard one of our vessels may be given access (login and password) to our website, where we display the vessel's actual position in real-time as well as the route, speed etc.
You always know where your goods are and their ETA.
Innovative Parceling and Business Savvy (Co-opetition)
Obviously, your priorities are our priorities and mandate the way we handle your shipping needs.
As your business partner, whether on a long-term or a project basis, your business becomes our business. Unlike other entities, we will take positions ourselves, so that if, for instance, we see an opportunity to get better rates by packing other shipments on vessels, we will arrange that, to the extent that we do not violate agreements on head cargoes.
This sometimes means chartering vessels from owners we have competed with for a given project or cargo. Having 'won' the competition obviously means that we have been able to give the client a better deal than the vessel's head owner. Creatively combining cargoes means better deals for all.
Competition + cooperation = co-opetition.
That equates to business success for all concerned parties.
We Know the Territory Better than the Map
Scan-Trans personnel know the business because we live it. We are a hands-on organization, working with you not just in offices or over the phones or via the Internet, but wherever your goods are, whether that's on the dock, on-board ship, or in the air.